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STORE POLICIES

  • PURCHASING FIREARMS ONLINE

It is illegal to ship firearms to anyone not holding an active Federal Firearms License (FFL). For that reason, firearms purchased online may be picked up at our store or shipped to an FFL (gun store) near you. We may contact and verify the FFL you select during checkout before we ship your firearm(s). The buyer is encouraged to contact the receiving FFL licensee before purchase.

  • RETURNS

If you are not satisfied with your purchase, please contact us within 10 business days of purchase.

Sales on the following items are final:

  1. Special orders.
  2. Products sold "as is" or "used" or that have been installed or used after receipt.
  3. NFA items.
  4. Illumination devices, electronic sights and optics.
  5. Ammunition
  6. Firearms
  • Firearm Return Policy

There is an initial inspection period on new firearms. If there is significant cosmetic damage or the item is not as described, you may return it for a full refund before accepting/taking possession of the firearm in store or from the FFL it was transferred to. If there is something functionally wrong with a NEW firearm, it will be covered under the manufacturer's warranty.  If you modify, dissemble, add/install accessories, remove parts, or in any way modify the firearm from its original received condition it cannot be returned or exchanged.

FIREARM WARRANTIES:

All new firearms sold by our store are covered under the manufacturer's warranty. If you have received an item that you feel is defective it is recommended that you contact the manufacturer first to see if the issue can be resolved. Elk Mountain Outdoors LLC, will at your request ship firearms for repair to the manufacturer.  You will, however, be required to pay shipping costs and any associated transfer fees with your receiving dealer.

All used firearms are sold as is with no warranty.

  • GENERAL FIREARM SALES

All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.

All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Accessories and special-order items not normally sold on the website by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all firearms, accessories and special-order items.

  • SECURE TRANSMISSION

All information collected during the checkout process is transmitted via industry standard Transport Layer Security (TLS). A Transport Layer Security (TLS) Certificate (or SSL Certificate) creates an encrypted connection between a Web site and a visitor's Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.

  • ORDER FULFILLMENT

All orders are shipped promptly from a distributor warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.

  • ONLINE PRICE & DESCRIPTION ERRORS

Online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.

  • AMMUNITION PURCHASES

You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations.  There are no returns or exchanges on ammunition.